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Helsinki panorama

Proactive, not just reactive

Helsinki stands out with its sea-facing landscape, diverse architecture and world-famous design. Finland’s capital is compact enough to explore on foot and big enough to entertain residents and visitors day after day.

The city has one of the world’s highest urban standards of living and in 2020, it was named the happiest city in the world by the UN World Happiness Report.

In fact, Helsinki exists for the sake of a good life. It pursues this vision by seeking to create the best possible conditions for urban living and to be the most functional city in the world. Helsinki’s functionality is based on the Nordic model of high-quality city services, transparent governance and almost nonexistent corruption.

Liveability stems from the clean and safe urban environment of Helsinki, a unique cultural scene, empowerment of the communities and, perhaps most importantly, a feeling of trust between citizens.

Most usable and most used urban data in the world by 2025

Helsinki has launched an ambitious digitalisation programme that will help the city improve its services and renew its operations in many ways. The changes encompass not only new technologies but also the development culture, organisation, management and staff skills.

Helsinki wants to become more customer-oriented and agile in its operations and to utilise data to create better services and make better decisions. At its finest, tomorrow’s Helsinki will be able to predict and respond to customers’ needs in a more personalised way.

The vision set in the city’s data strategy states that data produced by the city of Helsinki is the most usable and most used urban data by 2025. The strategy has four key objectives:

  1. Enable proactive, preventative and personalised services on citizens' terms
  2. Boost data-driven decision-making and manage the city based on real-time information, scenarios and predictive models
  3. Enable the optimisation of the city’s operations and resources with the help of real-time data and advanced analytics
  4. Function as a platform by sharing data with the wider ecosystem

Official website

Helsinki’s data strategy


Latest City Activities

  • Join the CC4DR MyData Taskforce meetings

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  • Online Training 'Ethics of AI', Helsinki

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  • Digital Rights Workshops in Germany - November 2020

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