Brussels strongly believes that building a smart and sustainable city should involve all citizens and city players. 

The City of Brussels recently developed a new Smart City strategy and a new data strategy, where it committed to develop a smart, sustainable and inclusive city:

• By increasing the use of data in decision making and leveraging data to deliver better services to enhance the city experience
• By making data available to all actors of Brussels’ digital ecosystem through its open data portal, to innovate and address societal challenges
• By including citizens in decision processes through its FaireBXLsamen platform, to build a more open, transparent and collaborative society
• By redesigning and digitalizing administrative processes in a citizen-centric and omni-channel approach
• By supporting the development of IT-related skills via the opening of new schools / training spaces: for example, by supporting the opening of a new training space and incubator dedicated to artificial intelligence (Laekengeek – opening planned in 2022)
• By making IT material available to all citizens through 8 Public Digital Spaces (“Espaces Publics Numériques”) or calls for projects using decommissioned material
• By formally committing to ethical principles, for instance by signing the Sustainable IT Charter
• By exchanging best practices around Smart City services and digital rights in regional or international networks, such as the CC4DR