The progress of digitalization and new technologies, within areas such as the Internet of Things, big data and analysis, leads to new possibilities. At the same time, Stockholm is rapidly changing as a result of urbanization, globalization and increased life expectancy. Therefore, a strategy for Stockholm as a smart and connected city has been developed in collaboration with the City of Stockholm’s employees, residents, businesses and academia and was adopted in 2017.

The core of the strategy’s target vision shows the goal of the strategy and the City’s digitalization efforts – to provide the highest quality of life for the Stockholm inhabitants and the best entrepreneurial climate. These objectives are achieved by Stockholm, through innovative solutions, transparency and connectivity, as well as by becoming more economically, ecologically, democratically and socially sustainable.

Institutional measures

• All committees of the city of Stockholm have Data protection officers appointed in accordance with GDPR
• The city has appointed an AI coordinator and developed an AI plan

Principle-based work

Universal and equal access to the internet, and digital literacy

• Close to 100% of all homes has fast broadband access

Privacy, data protection and security

• Developed a process for secure sharing and publishing of open data
• Developed guidelines for information security and established an executive steering committee

Transparency, accountability, and non-discrimination of data, content and algorithms

• Digital portal to share open data for public use
• Publishing open data related to city services and technologies
• A digital learning platform for all the city's educational activities

Participatory Democracy, diversity, and inclusion

• The City´s digital participation tool (“Tyck till” app) is widely used to increase civic engagement and participatory democracy

Open and ethical digital service standards

• Principles of the Smart City strategy promotes the use of open source technologies in digital services and the use of Open Standards in procurement, reducing the risk of vendor lock-in.